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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Steinel products

The group "New Technologies" offers for review the products of the plant Steinel: thermal air blowers, hot glue guns, presence sensors, motion sensors, air quality sensors, light sensors, twilight switches, carbon dioxide sensors, street lamps, indoor lamps, solar-powered lamps, street spotlights, accessories
  • Thermal blowers Steinel
    Thermal blowers
    HL 1920 E, HL 2020 E, etc.
  • Hot glue guns Steinel
    Hot glue guns
    GLUEMATIC 5000, etc.
  • Presence sensors Steinel
    Presence sensors
    IR 180 UNIVERSAL, etc.
  • Motion sensors Steinel
    Motion sensors
    IS 345 ROUND COM1 AP, etc.
  • Air quality sensors Steinel
    Air quality sensors
    MULTISENSOR AIR KNX, etc.
  • Light sensors Steinel
    Light sensors
    Dual ROUND DALI-2 U, etc.
  • Twilight Switches Steinel
    Twilight Switches
    NightMatic 3000 Vario, etc.
  • Carbon dioxide sensors Steinel
    Carbon dioxide sensors
    Air Control PRO Signal AP, etc.
  • Street lamps Steinel
    Street lamps
    L 840 LED iHF, L 800 LED iHF, etc.
  • Indoor lighting fixtures Steinel
    Indoor lighting fixtures
    RS LED M2, RS LED D1, etc.
  • Solar-powered lamps Steinel
    Solar-powered lamps
    XSolar GL-S antracite, etc.
  • Streetlights Steinel
    Streetlights
    XLED PRO 240, XLED slim, etc.
  • Accessories Steinel
    Accessories
    BuschJaeger, Jung, et al.

NEW TECHNOLOGIES GROUP

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